Free Shipping
Shipping Information
Shipping Times and Costs
At ITALCHARGER, we strive to provide you with the best possible service, including transparent and efficient shipping processes. Here's what you need to know about our shipping:
- Free Shipping: We offer free shipping on all our products.
- Standard Delivery Time: Generally, delivery takes 15-30 days from the date of payment, unless otherwise specified on the product page.
- Product-Specific Information: For the most accurate shipping time for a particular product, please refer to the information provided on the specific product page.
Our Shipping Process
To ensure the highest quality and best service, our shipping process involves the following steps:
- Once you place an order and complete the payment, our manufacturing process begins.
- Our chargers are manufactured and shipped from China to our headquarters in Italy.
- Upon receiving the products at our Italian facility, we conduct quality checks.
- We then ship the product directly to you from our Italian headquarters.
- You will receive detailed shipping information once your order is dispatched from our Italian facility.
Please Note: The 15-30 day delivery timeframe includes the entire process from manufacturing to final delivery to your address.
Tracking Your Order
Once your order is shipped from our Italian headquarters, you will receive an email with tracking information. This will allow you to monitor the progress of your delivery.
International Shipping
We ship to multiple countries worldwide. Our shipping process varies depending on your location:
- European Customers: Products are shipped from our headquarters in Italy, as described in our standard shipping process above.
- Customers Outside Europe: You will receive your products directly from our manufacturing facility in China, free shipping. This direct shipping method allows us to deliver your products more efficiently and cost-effectively.
If you're unsure about shipping to your location or have any questions about our international shipping processes, please don't hesitate to contact our customer service team for more information. We're here to ensure a smooth delivery experience, regardless of your location.
Customs and Import Duties
For shipments outside the EU, please be aware that you may be responsible for paying customs fees or import duties. These fees are not included in the product price or shipping cost and are the responsibility of the recipient.
Contact Us
If you have any questions about shipping, delivery times, or the status of your order, please don't hesitate to contact us. We're here to help!
Email: info@italcharger.com
Phone: +39 375 612 5606
Customer Satisfaction is Our Priority: We are committed to ensuring your satisfaction with both our products and our service. If you have any concerns or special requirements regarding shipping, please let us know, and we'll do our best to accommodate your needs.